📁
Customer Services
📅
210641 Requisition #
Thanks for your interest in the Customer Service Administrator position. Unfortunately this position has been closed but you can search our 361 open jobs by clicking here.

 
Knowledge and skills:
 
  • Encourage team working within the department;
  • Prepare for regular 1:1’s and development reviews with team leader;
  • Actively undertake available training in all aspects of customer service;
  • Be confident to contribute new ideas at monthly customer service meetings;
  • Be able to communicate with other departments and subcontractors;
  • Previous experience working within a similar environment;
  • Experience within housing, construction and / or maintenance;
  • Good understanding of Microsoft Office, Excel, Outlook;
  • CRM experience advantageous;
  • Ability to handle complaints and difficult situations;
  • Good planning and organisations skills;
  • Problem solving and decision making skills;
  • A polite, tactful and assertive attitude;
  • Patience and calmness under pressure;
  • Good team working skills;
  • Willing to work extra to meet deadlines as and when the business needs require it.
 
In return we are offering a competitive salary and package as well as the support and scope to build a long and fruitful partnership with Kier.
 
Make the journey. Leave a legacy.
 
#LI-MG1

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